Sand castles on a New Zealand beach  © Lawrence Smith

New Zealand Infrastructure

Here you will find information on New Zealand's infrastructure, including New Zealand phone systems, emails and internet access, newspapers, TV stations and electricity information.

New Zealand Phone Systems

The number to call in an emergency is 111.

Local Calls

Calls between local landlines in New Zealand are free.

National Calls

National calls within New Zealand from a landline telephone cost around 20 cents per minute off-peak (6pm – 8am), and 60 cents during peak hours (8am – 6pm).

Area Codes
Auckland and Northland


Coromandel Peninsula, Bay of Plenty, Waikato and Central Plateau


East Coast, Hawkes Bay,Wanganui, Manawatu and Taranaki


Wellington region

04 & 06

South Island


Telephone Directory Assistance in NZ


International Directory Service


International Calls

International calls from a landline telephone in New Zealand range in price from around $0.50 cents to $2.80 per minute, depending on the country you are calling.  For definitive prices contact:

0800, 0508 and 0900 Numbers:

In New Zealand 0800 (Telecom) and 0508 (TelstraClear) numbers are toll free – but generally only within New Zealand.

0900 numbers incur a charge – usually between $0.99 cents and $1.99 per minute. 

Public Phones

Most cities/towns have public telephone boxes.  Most public phone boxes require phone cards, but a few will accept coins.  Phone cards can be purchased from convenience stores, petrol stations and book shops, and come in $5, $10, $20 and $50 denominations.

Mobile Phone Systems

New Zealand has three major mobile phone providers – Telecom, Vodafone and 2Degrees.   

Vodafone New Zealand operates on a GSM 900 MHz frequency. If your phone also operates on this frequency, and is not locked to your home network, it should work in New Zealand. 

If your phone uses Global Roaming it should work as normal.

Vodafone also makes a Prepay Connection Pack for visitors to New Zealand.  The pack contains a local Vodafone Simcard and $15 of prepay airtime, and costs $35. To purchase a Prepay Connection Pack call in to any Vodafone branch nationwide.

Emails and Internet Access

Internet access in New Zealand is widespread – in the 2006 census two-thirds of New Zealand homes were connected to the internet  (  

Internet cafes are also prolific and can be found in most major tourist centres.  Rates typically range between $5 and $10 an hour, and many are open 7 days a week.

Most major hotels and backpacker hostels also have internet facilities – generally open 24 hours a day, 7 days a week.

Online Newspapers

New Zealand Herald Bay of Plenty Times
Northland Age Taranaki Daily News
Waikato Times Dominion Post
Manawatu Standard Hawke’s Bay Today
The Nelson Mail The Marlborough Express
The Christchurch Press The Timaru Herald
Otago Daily Times The Southland Times
Gisborne Herald Wairarapa Times Age
Rotorua Daily Post  
TV Stations

There are five national free-to-air TV stations in New Zealand:  TV1, TV2, TV3, Four and Prime

Sky (pay-for-view satellite TV) is also available in most hotels and features channels such as CNN, HBO and the Discovery Channel.


New Zealand electricity runs at 230/240 volts (50 hertz).  Many accommodation options also have 110 volt AC sockets for use with electric razors.

Power sockets only accept flat three-pin (with earth connection) or two-pin plugs.

Most foreign electrical equipment will require an adapter/converter - available at visitor information centres, tourist shops, appliance stores, or buy online through Dick Smith Electronics.

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